Frequently Asked Questions
Everything you need to know about your PERMISSION experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping varies by location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
At PERMISSION, we prioritize ethical manufacturing and high-quality textiles. We partner with certified factories to ensure our fashion footprint is as responsible as possible.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.